Shipping & Delivery Policy

Find24 operates as a marketplace that connects users with local businesses, vendors, and service providers. As a listing and discovery platform, Find24 does not directly handle shipping, delivery, or logistics. All delivery-related terms, timelines, and responsibilities are determined by the individual vendors.

1. Delivery Responsibility

All products, services, deliveries, and logistics are the sole responsibility of the respective vendor or their assigned delivery partner.

Find24 does not manage, control, or participate in any delivery process.

2. Delivery Areas

Each vendor defines their serviceable locations, delivery zones, and coverage areas.

Availability of delivery to your location may vary based on the vendor you select.

3. Delivery Time

  • Delivery timelines are estimated and communicated directly by the vendor.
  • Actual delivery time may vary based on product availability, distance, order size, and logistics arrangements.
  • Find24 does not guarantee delivery times provided by vendors.

4. Shipping & Delivery Charges

  • Vendors may charge shipping fees, delivery fees, or handling charges based on their own policies.
  • Any such charges will be displayed at checkout or communicated directly by the vendor.
  • Find24 does not determine or control vendor shipping charges.

5. Delays, Issues & Force Majeure

Find24 is not responsible for:

  • Delivery delays caused by vendors or logistics partners
  • Incorrect delivery information provided by the user
  • Traffic issues, weather conditions, operational challenges, or unforeseen circumstances
  • Natural disasters, strikes, government restrictions, or force majeure events

Any issues must be resolved directly with the vendor.

6. Tracking Information

Find24 is not responsible for:

  • If the vendor provides order tracking, the details will be shared directly with the user.
  • Tracking availability depends on the vendor and may not be provided for all orders.

7. Delivery Verification

Users may be required to provide:

  • Proof of identity
  • Order number
  • OTP or digital confirmation
  • Acknowledgment signature

This depends on the vendor’s delivery process.

8. Failed Delivery Attempts

If a delivery attempt fails due to:

  • Incorrect address
  • Unavailability of the user
  • Inability to contact the user
  • Refusal to accept the order

The vendor may charge re-delivery fees or may cancel the order based on their policy.

9. Order Inspection

Users are encouraged to:

  • Inspect the product at the time of delivery (where applicable)
  • Report damages, missing items, or issues to the vendor immediately

Find24 is not liable for product condition or disputes regarding quality or damage.

10. Contact for Delivery Support

For any delivery-related concerns, delays, or tracking queries, please contact the respective vendor directly.

Find24 support may assist in directing you to the correct vendor contact if required.